Return Window: You have 7 calendar days from the date you received your item to initiate a return. To be eligible, the item must be unused, in its original condition and packaging, and accompanied by a receipt or proof of purchase.

Non-Returnable Items: Certain items are non-returnable for hygiene or safety reasons. These include electrical components, custom-ordered parts, or opened packages that compromise the resale value. Please contact our team if you're unsure about your item's eligibility.

Refund Process: Once we receive your return, we will inspect it and notify you. If the return is approved, a refund will be initiated to your original method of payment. Processing time varies depending on your payment provider.

Late or Missing Refunds: If you haven’t received your refund within the expected timeframe, first check your bank account again. Then contact your credit card company or bank. If you’ve done all this and still have not received your refund, please contact us.

Return Shipping Costs: Customers are responsible for paying return shipping. Shipping costs are non-refundable. If a refund is granted, return shipping charges may be deducted from your refund amount.

Exchanges: We only replace items if they are defective or damaged. If you need to exchange it for the same item, email us with details and images to verify the issue.

Damaged or Defective Items: If your order arrives damaged or defective, please contact us immediately with clear photos and order information. We’ll prioritize resolution through replacement, refund, or store credit.

Cancellations: Orders can only be canceled within a limited time frame before shipment. Once dispatched, the return process must be followed instead. Contact us as soon as possible if you wish to cancel your order.

Need Help? If you have any questions about returns or refunds, contact us at: info@amsfindparts.com